Help & Support
There are four main ways to get help:
- Read the FAQ below.
Browse or post to the
(recommended for non-account related issues).
Please read our Longevity statement before advocating for a feature request.
- Join the Standard Notes Slack group (recommended for small talk).
Send an email to
(recommended for account related issues).
Note that your Extended account and notes account are separate, and may use a different email.
Privacy & Longevity
- Who can read my private notes?
- Has Standard Notes completed a third-party security audit?
- How does Standard Notes secure my notes?
- What country is Standard Notes located in?
- What happens to my data if Standard Notes disappears?
- What services does Standard Notes use for daily operation?
- What information does Standard Notes collect about me?
- Can I store passwords in Standard Notes?
- I've forgotten my password. What should I do?
- How can I change my account email?
- How do I delete my account?
- How do I change my account password?
- Is Standard Notes a good Evernote alternative?
- How do I attach encrypted files to my notes?
- Why is the app icon different from the brand icon?
- Can I collaborate with others on a note?
- How can I import my notes from Evernote?
- How can I import my notes from Simplenote?
- How can I import my notes from Apple Notes?
- How can I import my notes from Google Keep?
- How can I import notes from a bunch of text files?
- How can I contribute to Standard Notes?
- How do I create and import backups of my Standard Notes data?
- How do I delete a note?
- How do I delete a tag?
- How do I share a private note?
- How do I use Markdown in my notes?
- How do I clear duplicates?
- How do I disable spellcheck?
- How do I view a list of untagged notes?
- What does it mean to lock or protect a note?
- How can I optimize the performance of Standard Notes?
- How do I manage/modify my Extended subscription?
- What happens to my data when my subscription expires?
- How do I add more time to my Extended subscription?
- How do I install extensions once I've signed up for Extended?
- Why was I not requested to set up a password for Extended?
- My extensions appear as expired, even though my subscription is still valid.
- What is the refund policy on Standard Notes Extended?
- Is there a free trial available for Extended?
- Does Standard Notes offer a student discount?
- Does Standard Notes offer a lifetime subscription?
- What if I can't afford the price of Extended?
Note History & Backups
How can I get involved?
We love community contributions. If you're a notes-enthusiast, share Standard Notes with your friends and followers, and help create a more sustainable notes environment.
You can also like our page on alternativeTo. This helps more people discover the project.
Come join our Slack group.
How can I get in touch?