← Back to Help

Why am I seeing that my subscription expired?

While we investigate why this may happen to a small number of users, if your dashboard indicates that your subscription is valid, but the app indicates otherwise, please perform the following steps to reset your Extended repository:

  1. Using the web or desktop application, click Extensions in the lower left corner.
  2. Scroll to Repository, then press Options.
  3. Click Delete and confirm.
  4. Scroll to the top, and re-enter your Extended code. You can retrieve this code via the confirmation email we sent you during your purchase, or via dashboard.standardnotes.org.