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My extensions appear as expired, even though my subscription is still valid.

If your dashboard indicates that your subscription is valid, but the app indicates otherwise, please perform the following steps to reset your Extended repository:

Option 1: Reload your subscription status

  1. Using the web or desktop application, click Extensions in the lower left corner.
  2. Press Refresh next to where it states your valid until date.
  3. Wait a few seconds, then, attempt to reload the extensions in question. If the issue is appearing on iOS or Android, pull to refresh in your main list of notes to pull in the latest data, then attempt to reload your editors.

If the above doesn't work, you might be using extensions from an older or invalid subscription.

Option 2: Force reset

  1. Using the web or desktop application, click Extensions in the lower left corner.
  2. Scroll to Repository, then press Options.
  3. Click Delete and confirm.
  4. Uninstall any installed extensions. You will re-install them after you add your new code.
  5. Scroll to the top, and re-enter your Extended code. You can retrieve this code via the confirmation email we sent you during your purchase, or via dashboard.standardnotes.org.